AI in the Back Office: Where It Actually Pays
Skip the hype. The workflows where AI earns its keep today.
Most AI experiments never reach the operators who'd use them. We run our own deals on AI systems, so here's where it actually pays — and where it doesn't.
It pays in document work: extracting terms, organizing evidence, drafting first versions of memos and packages. The work software should do, that counsel and analysts shouldn't.
It pays in intake and routing: turning a messy inbound — an email, a voice note, a form — into a structured record and the right next action, automatically.
It pays in monitoring: watching a pipeline, a portfolio, or a project and surfacing the one thing that needs a human, instead of burying it in a dashboard nobody reads.
It does not pay as a magic decision-maker. The judgment stays human. AI is leverage on the operator, not a replacement for them — and the firms that get that ratio right pull ahead.